Careers

Creator Success Manager (Remote): The Calm Behind Every Account

As a creator success manager at Murmur Studios, you keep the work behind our creators' accounts organised and calm. You coordinate shifts and handovers, review conversation quality against each creator's boundaries, track open requests and approvals, and turn account activity into clear reports and priorities. The role is remote, part-time or full-time.

Creators rarely see this work. They feel it – in everything simply running smoothly.

Updated , 2 min read

Key takeaways

  • Remote, part-time or full-time, with agreed working hours.
  • You coordinate shifts, handovers and open tasks across the team.
  • You review chat quality and adherence to creator-approved boundaries.
  • You prepare clear reports that feed into each creator's weekly review.
  • You must be 18 or older; the work involves adult content.

What this role is about

Every creator we manage has one personal manager, a 24/7 chat team and a content plan. Someone needs to make sure all of it fits together day after day – that handovers between shifts don't lose a fan's request, that the chat stays within agreed boundaries and that open approvals don't sit waiting. That someone is you.

You connect daily execution with the bigger picture and help personal managers walk into each weekly review well prepared. Our free weekly review template gives you a feel for the kind of clarity we aim for.

What you will do

  • Coordinate shift plans, task ownership and handovers between team members.
  • Review conversation quality and check it against each creator's approved boundaries.
  • Track open requests, approvals and deadlines with the people responsible.
  • Prepare clear, simple reports and flag issues that need action.
  • Give the team structured, kind feedback and pass priorities on to managers and marketing.

What you bring

AreaWhat we look for
CoordinationExperience organising people, accounts or operational processes
StructureA reliable way of keeping schedules, documentation and follow-ups in order
NumbersConfidence with spreadsheets and reading performance reports
LanguageVery good written English for coordination; tell us your German level too
TemperamentDiscretion, constructive feedback and a calm head when priorities compete

How we work

Murmur Studios manages adult creators, mainly on OnlyFans and Fansly. In this role you will review conversations and context related to adult content, so you must be at least 18. Discretion and careful handling of data are part of every task. We keep a small roster on purpose, so your work directly shapes how each creator experiences us. You can read about how that plays out on our content planning page.

The role is fully remote. Hours, compensation and working arrangements are discussed during the application process.

How to apply

Use the form on this page. Describe the teams or workflows you have coordinated, the tools you use and how you approach reporting and quality reviews. An anonymised report or process example is welcome if you are allowed to share it. If your profile fits, we invite you to a conversation; a short practical task may follow. You can apply in English or German.

Apply for this role

Remote · part-time or full-time

Frequently asked questions

Is this a client-facing role?

Mostly it works behind the scenes with personal managers, chatters and marketing. Your reports and priorities reach creators through their personal manager and the weekly review.

Do I need experience in the creator industry?

No. Experience coordinating teams, shifts or operational processes matters more. We will introduce you to how creator management works.

Which tools will I use?

Mainly spreadsheets, shared notes and the platforms' own tools for delegated access. Tell us which tools you already know well.

If you are the person who quietly makes everything work, apply through the form on this page – we read every application personally. Are you a creator looking for management? Send your enquiry here.